About Stefan Jacobson

Stefan is a senior developer at The Conover Company. He has experience researching and writing online courses for assessing and teaching Social-Emotional Intelligence and Soft Skills. He and his wife currently live in Oregon.

Getting Along With Others: Talking with Customers

Customers are important to every company. That's because companies exist to provide them with goods and services. Communicating effectively with customers is an important skill to have as a professional and will help you create good relationships with them. Here are five tips that will help you talk to customers [...]

By |2018-08-31T10:55:03-05:00August 31st, 2018|Life Skills, Soft Skills, Workplace Readiness|Comments Off on Getting Along With Others: Talking with Customers

Teaching Commitment Ethic: Motivation

The word motivation comes from a Latin word meaning "to move". Do you ever wonder why some people achieve lofty goals? It is motivation, pure and simple. Once motivation has been created, commitment takes over to help realize the goal. Here are 3 components to teach your students about motivation: [...]

By |2018-08-20T11:08:20-05:00August 20th, 2018|Emotional Intelligence, Life Skills, SEL, Soft Skills|Comments Off on Teaching Commitment Ethic: Motivation

Teaching Commitment to Self

In order to teach commitment ethic to your students, you have to teach them to have commitment to themselves. But people often look elsewhere when trying to improve themselves. Self-help books, support groups and therapy sessions are held out as the path to personal improvement. Yet any reputable self-help provider [...]

By |2018-08-06T10:23:33-05:00August 6th, 2018|Emotional Intelligence, Life Skills, SEL, Soft Skills|Comments Off on Teaching Commitment to Self

Getting Off on the Right Foot: Stay Positive

You may be overwhelmed when starting your new job; learning the policies, meeting new coworkers, meeting with your boss and doing your job to the best of your ability. Although the adjustment can be hard at first, remember to keep your chin up and have a positive attitude. There will, [...]

By |2018-07-20T09:27:31-05:00July 20th, 2018|Emotional Intelligence, Soft Skills, Workplace Readiness|Comments Off on Getting Off on the Right Foot: Stay Positive

Getting off on the Right Foot: Meet with Your Manager

When you begin your new job, you want to understand the expectations and goals for your position. Setting up a meeting with your manager is a great way to do this. If your manager is not your first point of contact, you may have a trainer or mentor to guide [...]

By |2018-06-29T09:43:33-05:00June 29th, 2018|Emotional Intelligence, Life Skills, Soft Skills, Workplace Readiness|Comments Off on Getting off on the Right Foot: Meet with Your Manager

Teaching Empathy: Caring

Caring is what lies at the heart of empathy. You may recognize and understand someone else’s feelings perfectly, but if you don’t care about others, there is no empathy. For example, a burglar probably understands that stealing someone else’s property will make that person angry, he just doesn’t care. That [...]

By |2018-06-18T15:40:52-05:00June 18th, 2018|Emotional Intelligence, SEL, Soft Skills|Comments Off on Teaching Empathy: Caring

Interviewing: Wrapping up the Interview

Alright, you made it to the end of the interview. You showed up on time looking sharp. You demonstrated perfect manners. You answered all of their questions and they answered yours. Time to sit back and breathe a sigh of relief. Not so fast! The interview is not over yet. [...]

By |2019-09-30T15:03:42-05:00May 21st, 2018|Emotional Intelligence, Life Skills, Workplace Readiness|Comments Off on Interviewing: Wrapping up the Interview
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