Social Skills: Helping Customers

Many jobs require employees to work with customers or clients. Your students need to start developing their communication skills so they can successfully interact with customers when required to do so. The quality of customer service is an important factor clients consider when making decisions about where to shop or [...]

By |2019-10-01T09:25:20-05:00September 6th, 2019|Emotional Intelligence, Soft Skills, Workplace Readiness|Comments Off on Social Skills: Helping Customers

Teamwork: Solving Problems

Problem solving is the ability to work through problems by using critical thinking skills to arrive at a solution. In the workplace teams have to solve problems every single day. Problem solving as a team improves the chances of coming up with the best solution or result. When people [...]

By |2021-04-20T11:07:21-05:00August 30th, 2019|Soft Skills, Workplace Readiness|Comments Off on Teamwork: Solving Problems

Social Skills: Responding To Conflict

Conflict is a normal part of everyday life and this includes the workplace. No one can choose their coworkers or customers. Some people get along great with coworkers or customers, while others have difficulty with one another. Even people that typically get along can sometimes find themselves disagreeing with [...]

By |2021-04-20T11:53:29-05:00August 26th, 2019|Emotional Intelligence, Soft Skills, Workplace Readiness|Comments Off on Social Skills: Responding To Conflict

Social Skills: Networking

Networking, or forming professional relationships with people, is an important part of any job. Even if someone’s job doesn’t require them to work directly with customers, it never hurts to meet other people in the industry or profession. There are many benefits to networking, including the receiving and sharing of [...]

By |2019-10-01T09:17:34-05:00August 19th, 2019|Emotional Intelligence, Soft Skills, Workplace Readiness|Comments Off on Social Skills: Networking

Social Skills: Socializing at Work

The conversations people have at work are not always about work. It is appropriate at certain times to socialize, or talk to other people about non-work-related things. Just like socializing with friends, co-workers and managers are expected to socialize with one another. Socializing at work helps strengthen workplace relationships. [...]

By |2021-04-20T11:36:23-05:00August 12th, 2019|Emotional Intelligence, Soft Skills, Workplace Readiness|Comments Off on Social Skills: Socializing at Work

Social Skills: Controlling Emotions

Controlling personal emotions is important in life and especially the workplace. This is something that students seldom think about. Generally, they are used to "wearing their heart on their sleeve." However, behaving this way is unacceptable in the workplace. Having emotions or feelings about things is normal, but controlling these [...]

By |2019-09-30T14:39:26-05:00August 5th, 2019|Emotional Intelligence, Soft Skills, Workplace Readiness|Comments Off on Social Skills: Controlling Emotions

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