To demonstrate reliability means to show people that one can be depended upon. A team needs to be able to rely on all members of the team to do their part. The major benefit of teams is they are able to achieve more than an individual would on their [...]
Controlling personal emotions is important in life and especially the workplace. This is something that students seldom think about. Generally, they are used to "wearing their heart on their sleeve." However, behaving this way is unacceptable in the workplace. Having emotions or feelings about things is normal, but controlling these [...]
“We have two ears and one mouth, so we should listen more than we say.” ― Zeno of Citium This is a fairly common quote pertaining to good listening skills. It is no secret that good listening skills are essential for workplace success. In order for a team to [...]
Social skills are the methods people use to communicate with others. The process of using social skills is called socialization. Social skills are also known as interpersonal communication skills. In the workplace people communicate with each other everyday. Strong interpersonal communication skills enable them to talk with all types [...]
For any team to be successful it is critical that the team members respect each other. In the workplace, people often have to work with others that come from different backgrounds and have different opinions. Your students need to learn that having respect for these differences is crucial if [...]
Success in the workplace is not just determined by who works the hardest or does the "best job". Technical skills and knowledge are useful, but being able to build relationships with people is critical to succeeding in the workplace. Social skills are what enable people to talk to and connect [...]
You probably already have an idea of what teamwork is in your mind. We define teamwork as a combined effort on the part of a group of people, working together to achieve the same goal. Many people think of sports when they think about teamwork. The truth is that teamwork [...]
Part of being a great employee is evaluating yourself and making continuous improvements. The key to improving yourself is to have a positive attitude. Instead of thinking, “I’m never good enough!”,  think, “I have achieved a lot, but how can I improve myself?” Your performance review will give you answers [...]
Your goal as a professional is to learn, change, and grow over time. You will hear a lot of feedback from others in your department or company. Instead of ignoring it or blocking it out, listen to it with an open mind. Although critical feedback may make you upset or [...]
We all love to hear compliments when we do something worth noticing. You’re sure to hear some compliments in your performance review. Typically it is easier to hear compliments than constructive criticism, but you may not have considered the appropriate way to respond to compliments that you receive from your [...]