Anger management is the process of learning to recognize signs that you are becoming angry, and taking action to calm down and deal with the situation in a positive and healthy way. These three pillars form the basis of anger management—assertion, empathy and stress management. Let’s take a closer look. [...]
Communication – The Human connection – Is the Key to Personal and Career Success Paul J. Meyer Communication is a two-way street. This means that both the person communicating and the person being communicated to have to participate. Communication happens when information is shared between two people. Since communication [...]
Organization is crucial to meeting deadlines, keeping track of important documents, and keeping your work station clutter free. In this video, a manager needs an important document quickly. Listen to their conversation. After watching the video think about the following things; What happened to cause the employee [...]
Nothing can stop the man with the right mental attitude from achieving his goal: nothing on earth can help the man with the wrong mental attitude - Thomas Jefferson Thomas Jefferson was one of the founding fathers of this great nation. He was also the author of the Declaration of [...]
Controlling your emotions means you’re keeping emotions in check in the workplace. That includes not losing your temper! Learning how to control your emotions takes time, but once you learn it, you’ll experience a better workplace. In this video, listen to what the manager says. How did [...]
Active listening means you’re concentrating on what the other person is saying and asking follow-up questions if you don’t understand. Learning how to actively listen to someone may take time. However, practicing how to listen and respond is an important soft skill for the workplace. In this [...]
Teamwork is a combined effort on the part of a group of people working together to achieve the same goal. Teamwork is built on three parts: vision, trust and communication. The first step to team building is to create a vision for the team. What is the team’s purpose and [...]
Interpersonal skills are also known as social skills. The process of using social skills is called socialization. We all learned socialization skills at an early age. Before we could even talk we were learning socialization skills from the caregivers around us. In the workplace, social skills are known as [...]
Professionalism is more than just how you look! It’s a way of speaking, behaving and even thinking that helps a person to be successful in the workplace. There is incredible payoff if you maintain professionalism in the workplace. Here are five ways that you show professionalism in the workplace [...]
Primary Soft Skills: Resiliency, Drive Strength / Motivation “It is impossible to live without failing at something, unless you live so cautiously that you might as well not have lived at all—in which case, you fail by default.” - JK Rowling The creator of Harry Potter didn’t even have a [...]