We all have the need for communication on a daily basis. The three most basic forms of communication are assertion, aggression and deference. Aggression (anger) and deference (fear) are the result of a lack of assertion. In this program users will learn about the positive effects of the communication skills of assertion. They will also see how assertion can make a huge difference in what they get out of life. Topics: What Is Assertion?, The Importance of Being Assertive, How to Develop Assertion, Benefits of Assertion and Improving Assertion.