Soft Skills: Essential Skills for Workplace Readiness


Soft Skills in the Workplace

Soft skills are the hot button topic today. Employers are increasingly realizing that what makes their employees successful is not necessarily their knowledge about how to do a certain job, but “intangible” qualities like:

  • Empathy
  • Interpersonal Awareness
  • Critical Thinking
  • Professionalism
  • Goal Setting
  • Resiliency
  • Time Management
  • Drive Strength
  • Communication Skills
  • Attitude

Why Soft Skills?

Because they work. Soft skills (or social/emotional learning, emotional intelligence, etc.) are quickly becoming the new yardstick for measuring success, and with good reason. Recent research shows that these soft skills account for as much as 85% of an individual’s success, whereas traditional “hard skills” (academics, corporate job training, IQ, etc.) only account for 15%.

Let me say that again: “hard skills” only account for 15% of success in life.

Thinking Outside the Box

Every day, employers everywhere are realizing that the hard skills they’ve focused on and taught for years (even decades) are not the most efficient way to improve productivity and increase their bottom line.

It doesn’t matter how efficient the employee is if he can’t show up to work on time. And it doesn’t matter how smart an employee is if he can’t think critically about a problem and find new solutions.

In this digital economy, a new standard is needed.

Soft skills are not only important when getting a job, they are also critical for keeping a job:


The New Standard is Soft Skills

Employers have placed a premium on employees’ ability to be sensitive to others, to control anger, to learn new skills, to lead others, to function independently, to work as part of a team to accomplish a common goal, and to accept and thrive with constant change.

But these skills are not typically taught in colleges and universities. And yet these are the skills that employers are clamoring for in today’s workplace. They are also the skills that can make or break a company or organization.

Fortunately, soft skills can be taught. We have evidence-based solutions that can help you teach your team these valuable skills.