Frequently Asked Questions

Unlike a lot of online learning programs, Conover Online is NOT a subscription but uses the concept of “Credits”. Credits are how you deliver content in Conover Online. Each credit allows you to deliver one piece of content to an individual user. Think of Conover Online as a giant software vending machine. Conover Online Credits are the currency that buys you the candy bar. You can buy anything in the machine, but you don’t pay just to have access to it – you only pay for what you actually “consume” – meaning you never overpay.

Click here to learn more about credits.

Credits can be bought directly through your Conover Online for $5/each for Education and $10/each for Corporate. There’s no minimum, so you can buy as few or as many as you want. If you want to try out Conover Online before you buy, you can access our free trial.  All you need to do is choose a product from the main menu.  Once you are one the product’s page, find the free trial button.  If you are interested in purchasing, please contact our Sales Department at 800-933-1933 for a custom quote.
Conover Online is NOT a subscription service in any way, shape or form. Once you purchase credits, they are in your account until you use them up. They don’t depreciate like a gift card, and you don’t have to worry about them vanishing next year – if you don’t get around to using the program, your credits will still be there.
Credits are used when making assignments for a user account inside the Conover Online management system. For a detailed explanation of how the management system works and how to use credits to make assignments, please visit our training and knowledge base site, ConoverU.
Don’t worry! Once you make an assignment, your credit is only “delegated” – you can actually get it back by going into the same assignment for that user account and unassigning the unit. The credit doesn’t actually get used up until the user logs in and starts the assignment – at that point, it is impossible to unsassign.
Simple! Use our built-in Preview feature to see what the unit looks like before you decide to assign it. The Preview feature won’t give you full access to the unit, but it will show you a short version of the assessment or the first several screens of any skill building unit. We want you to be able to make educated decisions about how you use your precious credits.
Conover Online was developed using the latest web standards like HTML5 and Ruby on Rails. This allows the program to be used on mobile devices like smartphones and the iPad. However, we know that a lot of our users might have older computers, so we built-in a “fallback” option for those users. You won’t even be able to tell the difference, but the bottom line is Conover Online works on pretty much any computer built in the last 10 years as well as newer mobile devices.
There is no catch! For over 30 years, we’ve had the pleasure of providing technology-based assessment and skill-building system for our users, and Conover Online is the natural evolution of that work. With the changing economic climate, it just made sense to deliver a system that was powerful yet flexible. The credits-based pricing system allows Conover Online to fit into any size budget. We’re thrilled with the results, and we’re sure you will be too.
Technically that’s not a question, but thanks – so do you! :) If you have any feedback on what you like or what we can do better, we’d love to hear from you!